Privacy Policy

EDEN MECHANICAL & ELECTRICAL LTD (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, and address.
• Service Information: Details about your inquiries, project requirements, or services requested.
• Technical Information: IP address, browser type, and website usage data (collected via cookies).
• Payment Information: If applicable, payment details for transactions.

2. How We Use Your Information

We use your personal data for the following purposes:

• To provide and manage our services.
• To communicate with you about your inquiries, bookings, or ongoing projects.
• To comply with legal or regulatory requirements.
• To improve our website and customer experience through analytics.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

• Service Providers: Trusted third-party contractors or suppliers assisting with our services.
• Legal Authorities: When required by law or to enforce our legal rights.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

5. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the information we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Erasure: Request deletion of your data where it is no longer necessary.
• Restriction: Request limited processing of your data.
• Objection: Object to data processing based on legitimate interests.

To exercise any of these rights, please contact us at info@eden-me.co.uk 

6. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

7. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can manage cookie preferences through your browser settings.

8. Updates to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
EDEN MECHANICAL & ELECTRICAL LTD
info@eden-me.co.uk